Privacy Policy

1. Information We Collect

• Information You Provide: This includes your name, email address, organization details, payment information, and any data you upload.
• Automatically Collected Data: We collect technical data such as IP address, browser type, device information, cookies, and usage logs.

2. How We Use Your Information

• To provide and maintain the platform.
• To process billing and payments.
• To improve our features and user experience.
• To communicate with you about updates or support.
• To comply with legal and regulatory obligations.

We do not sell your data to third parties.

3. Sharing of Information

We may share your data with:

• Trusted third-party services (e.g., Stripe for payment processing).
• Legal authorities if required by law.
• Buyers or investors in case of a business transaction, with appropriate notice.

4. Analytics and Monitoring

We use analytics and monitoring tools to improve our platform, ensure reliability, and understand how users interact with our services.

Application Monitoring

We use Laravel Nightwatch to continuously monitor the health, performance, and stability of our platform. This observability tool helps us:

• Identify and resolve technical issues quickly.
• Monitor application performance and response times.
• Track errors and exceptions to improve reliability.
• Ensure the platform remains secure and available.

Nightwatch may collect technical data such as request logs, error traces, and performance metrics. This data is used solely for operational purposes and does not include personal information beyond what is necessary for debugging (e.g., user IDs in error contexts).

Website Analytics

We use Google Analytics to understand how visitors use our website. This service collects information such as:

• Pages visited and time spent on the site.
• Traffic sources and referral information.
• Device type, browser, and general location (country/city level).
• Interactions with our marketing content.

We also use Google Analytics for advertising conversion tracking to measure the effectiveness of our marketing campaigns. This helps us understand which advertisements lead users to sign up for our services.

Google Analytics uses cookies to collect this data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences on our website.

For more information about how Google processes this data, please see Google's Privacy Policy.

5. Data Retention

We retain your data as long as necessary to provide our services. You may request deletion of your data by contacting us at support@gymnastify.co.uk

6. Security

We implement industry-standard security practices to protect your data. However, no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain data uses.
• Withdraw consent where applicable.

To exercise your rights, please contact us at info@gymnastify.co.uk.

8. Children's Privacy

Gymnastify is designed to support youth clubs and organisations, and we may collect limited personal data about children under the age of 13. This information may include names, attendance records, and participation data, submitted by authorised adult users such as club administrators, coaches, or guardians.

Children are not permitted to create accounts or provide personal data directly. All information must be submitted and managed by responsible adults with appropriate authority and, where necessary, parental or guardian consent.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the ICO's Children's Code. Our platform is designed with the best interests of children in mind, ensuring high privacy settings by default, data minimisation, and appropriate safeguards.

If you are a parent or guardian and have questions or concerns about your child's data, please contact us at info@gymnastify.co.uk. We will respond promptly to requests related to data access, correction, or deletion.

9. International Transfers

Your data may be processed or stored outside of your country. By using Gymnastify, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date. Continued use of the platform indicates your acceptance.

11. Contact Us

If you have any questions or concerns, please contact us at info@gymnastify.co.uk.